Employee Relations and Organisational Identification in Construction Companies in Nigeria

Abstract

This study examined the influence of employee relations on organisational identification in Nigerian construction companies, focusing on Hensek Integrated Company and Amitec Global. Anchored on Social Identity Theory and Organisational Identification Theory, the research explored how communication, reward systems, recognition practices, fairness, and promotional opportunities shape employees’ attachment and alignment with organisational values. A survey research design employing a census approach was adopted, involving all 353 employees, complemented by interviews with two public relations management staff. Data were collected through a structured four-point Likert questionnaire and analysed using frequency distribution, percentage, and weighted mean scores, while thematic analysis was applied to interview responses. Findings indicate that employees in both organisations demonstrate strong organisational identification, with Hensek employees (WMS = 3.07) slightly higher than those of Amitec (WMS = 3.03). All examined dimensions of employee relations positively influence identification, with overall weighted mean scores of 2.98 across organisations. Communication and fairness practices were particularly salient, reinforcing employees’ sense of belonging, pride, and alignment with organisational objectives. The study concludes that effective, transparent, and equitable employee relations strategies significantly enhance organisational identification in construction companies. It also highlights the practical importance of structured employee engagement, recognition, and fair policies in sustaining loyalty and commitment. A key recommendation is that management should prioritise transparent and inclusive communication mechanisms, ensuring employees understand organisational goals, roles, and expectations, thereby reinforcing their psychological attachment and commitment. This study contributes empirical evidence on the relationship between employee relations strategies and organisational identification in Nigerian construction contexts, offering insights for managers seeking to strengthen workforce alignment and organisational performance.

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